Worksuite Saas AMC
Tired of long waits for ticket resolutions? With our AMC Plan, get your tickets resolved ASAP and keep your server secure—no more worries about hacking.
Tired of long waits for ticket resolutions? With our AMC Plan, get your tickets resolved ASAP and keep your server secure—no more worries about hacking.
Experience a seamless business journey with Worksuite SaaS – from streamlined server administration to weekend availability, stay ahead with access to the latest features. Connect effortlessly with professionals and enjoy the convenience of 8-12 hour support. Elevate your business game with Worksuite, where efficiency meets innovation!
Compare our enterprise support with basic support
| Features | Basic Support | AMC Support |
|---|---|---|
| Free Installation |
|
|
| General Query Support |
Until Support is Active
|
Until AMC is Active
|
| One Click Update |
Until Support is Active
|
Until AMC is Active
|
| Cross-Platform Support |
|
|
| Demo Of Settings |
|
|
| Application Setup |
|
|
| Backup Management |
|
|
| Security Checkups |
|
|
| Communicate With Professionals Directly |
|
|
| Weekend Support |
|
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| Quick Troubleshooting |
|
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| Early Updates |
|
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| 99% Uptime Assurance |
|
|
“Stay engaged as we roll out additional features for your advantage.”
$1,20,000
valueWe offer comprehensive server administration services, handling all technical complexities to ensure your servers run smoothly and securely. Hiring a server or DevOps developer can cost anywhere between $5,000 to $10,000 per month, totaling $60,000 to $120,000 per year. We provide a dedicated server administrator who will manage your server, ensuring security, SSL configuration, regular backups, server uptime, and more.
$6000
valueProviding care even on weekends, our support team is ready to assist and answer your questions. While developers and support staff are usually on holiday during weekends, we offer weekend support through our AMC plan. Hiring developers or support staff for weekend work typically costs $1,000 per month or $12,000 per year. However, with our AMC, you’ll have access to weekend support at no additional cost.
$400
valueWith the purchase of WorkSuite SaaS, you gain access to all future features, ensuring you stay at the cutting edge of innovation and capabilities. To receive the latest features with one-click updates, active support is required, which costs 80% of the original product price and must be renewed every 6 months. However, with our AMC plan, all of this comes at no additional cost.
$84,000
value
For AMC customers, we dedicate one developer to address any
issues or glitches. This developer will also be available to manage code-related tasks
directly to server, and you'll
receive any updates before they are rolled out to other customers. Hiring a developer
typically
costs around $5,000 to $8,000 per month, which amounts to $60,000 to $84,000 per
year.
$12,000
valueOur team will be available from 9:30 AM to 6:30 PM to cater to your needs directly through chat. This way, you won’t have to create tickets and wait for 48 hours. You'll receive a response immediately.
We provide support through Skype, WhatsApp, or Zoom, depending on the situation. You will be added to our Skype directly, allowing us to chat and resolve issues immediately.
“Stay engaged as we roll out additional features for your advantage.”
Quick Troubleshooting
Daily Monitoring
Security Checkups
Communicate With Professionals Directly
Weekend Support
Backup Management
Provide Demo
Silent Bug Fixer
Early Updates
99% Uptime Assurance
“Stay engaged as we roll out additional features for your advantage.”
An Annual Maintenance Contract (AMC) is a service agreement that ensures ongoing maintenance and support from our Worksuite Team. It covers regular updates, troubleshooting, and assistance to keep your system running smoothly.
You can check the 'Feature Evaluation and Comparison' section for the details on what you'll receive.
We always recommend going with cloud server Our suggestion or recommendation is DigitalOcean
No, you will not get a separate website. However, we will charge only $300 for a WordPress website, which will be installed on the main or root domain, for example, abc.com, while your Worksuite app will be on app.abc.com. From the super admin panel, we will disable the front website, making the WordPress site your main website.
No, you will not get the main app and universal bundle. You need to buy that separately
If you do not wish to renew the AMC for the next year, please notify us in advance by either emailing ajay@worksuite.com or creating a ticket before the due date. For example, if your AMC is due for renewal on December 31, 2024, you would need to inform us before that date. If you forget to inform us, you will only be able to stop the renewal for the following year (i.e., 2026) and not for the upcoming year (2025).
After providing the details mentioned above, it will be our team's responsibility to manage everything.
We will use our internal Git to pull and push changes to your server.
No refund will be issued if the above guidelines are not followed.